Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase from Mobixy Store.

Returns
You may request a return within 30 days of receiving your item. Items must be unused, in original packaging, and in the same condition as received.

Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service.

Refunds
Once your return is received and inspected, we will notify you. If approved, a refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items
• Items marked as final sale
• Gift cards
• Used or damaged items not due to our error

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.

Contact
For return requests, email us at:
storemobixy@gmail.com